Seapull Account Deletion
Last updated: October 22, 2026
This page explains how to delete your Seapull account, what is erased, what we keep and why, and what to do if you can no longer sign in. It applies to the Seapull mobile app operated by Tosemum Holdings LLC, Arizona, USA. The full detail is in our Privacy Policy, sections 6 and 7.
How to delete your account in the app
- Open Seapull and go to the Profile tab.
- Tap Account.
- Tap Delete account.
- Read the summary, type DELETE to confirm, and tap the delete button.
Deletion runs immediately and cannot be undone. There is no waiting period. You are signed out on every device and cannot sign back in to that account. Your email address is freed at once, so if you come back you can use it to create a brand-new account.
What is deleted, in this order
- Profile: your display name, bio, date of birth, gender, pronouns, display term, who you're interested in, activities, availability, intensity, city, and location are erased. You disappear from Discover, the map, and Matches at once.
- Likes and passes: everything you liked or passed on, and everyone who liked or passed on you, is deleted in both directions.
- Matches: all of your matches are closed for good. The other person's match with you ends.
- Messages: the messages you sent are deleted from every chat, except the report evidence listed below, and chat previews no longer show your words.
- Other records: your "read up to here" markers, your notification tokens, and the blocks you made are deleted, so no further notifications are sent to your devices.
- Photos: your photo records and photo files are removed from storage, except report evidence.
- Sign-in: the details saved when you signed up (such as your app language) are cleared, your email address is replaced in our sign-in records with a one-way scrambled value, your sign-in methods are removed, and every signed-in session is ended.
Steps 1 to 5, and your photo records, are done together in a single database step: all of it happens or none of it does. Your photo files, then your sign-in, follow right after.
What is kept, for how long, and why
| What we keep | For how long | Why |
|---|---|---|
| Report evidence: the messages you sent in a chat with someone who has reported you, any message a report points to, and any photo that a report still open or under review points to | Until 2 years after you delete your account, longer only while a report by or about you is still open | So that deleting an account cannot be used to escape a report |
| Reports about you, and blocks other members made against you | Until 2 years after you delete your account, longer only while a report by or about you is still open | So that deleting an account can never erase an abuse case |
| The other member's own messages in chats you were in | Until 2 years after you delete your account, longer only while a report by or about you is still open | So the other member keeps their own conversation history |
| A closed account record: an empty profile with the date you deleted your account, the record of which consent you gave and when, and a sign-in record whose email address has been replaced with a one-way scrambled value | Until 2 years after you delete your account, longer only while a report by or about you is still open | It links the items above until they are deleted, and records that you consented |
| Reports you filed | Until 2 years after the member you reported deletes their account, longer only while a report by or about them is still open. From 2 years after you delete yours, they are no longer linked to you. | So a case you reported can still be reviewed |
| Only if we removed your account for breaking our Terms: a one-way hash of your email address, never the address itself | 2 years after the account was closed | So the same email address cannot be used to sign up again |
| Server logs kept by our infrastructure providers | Per our providers' default schedules | To operate and secure the service |
Anything kept until 2 years after a deletion is erased at our monthly clean-up after that date, so within a month of it.
We may keep an account's data, photos included, past its normal deletion only while a valid legal request or investigation requires it, and delete it when that ends.
If you want a specific erasure beyond the above, email us and we will handle it individually unless a safety or legal hold applies.
If you cannot sign in
If you have lost access to your account, or the app is not available to you, email privacy@seapull.com from the email address on the account and ask us to delete it. We will verify that the request comes from the account holder before acting, then run the same deletion described above and confirm by reply. We aim to complete emailed requests within 30 days.
Contact
Tosemum Holdings LLC · Arizona, USA
- Deletion and privacy requests: privacy@seapull.com
- General support: support@seapull.com